Refund Policy
At Cali Farms, we are committed to providing high-quality products and excellent customer service. Due to the nature of our products and compliance with state and federal regulations, all sales are final.
No Refunds
We do not offer refunds for any products purchased through our website or retail partners. Once an order is placed and confirmed, it cannot be canceled, returned, or refunded.
No Returns or Exchanges
For health, safety, and legal reasons, we do not accept returns or exchanges of any products, whether opened or unopened. Please ensure that your order is correct before completing your purchase.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at [Insert Email or Contact Page URL]. Include your order number and clear photos of the issue. We will review the matter and, at our discretion, may offer a replacement for damaged or incorrect items.
Customer Responsibility
It is your responsibility to verify that cannabis products are legal in your area before placing an order. Cali Farms is not responsible for any issues resulting from the shipment of products to jurisdictions where they are not permitted.
Need Help?
If you have questions about this policy or need assistance with an order, please contact us at:
Cali Farms Support
Email: sales@califarmshopgmail.com
Website: www.califarmshop.com